Average Reviews:
(More customer reviews)I received this as a belated Christmas present from my sister as my Oster rice cooker had just died. I was thrilled when I opened the box as it is a very pretty cooker that was compact and the perfect size for me (3 cups). It is a basic enclosed rice cooker with a cook/warm one switch operation. I cooked a batch of rice that needed some tweaking with the amount of water. I did the tweaking and the second batch came out wonderful--except that the cooker died when it switched to the warm position!! The lights went off and never came back on!! Boy was I disappointed!!!
However, I called Sunpentown's customer service and explained it to them. They looked up the receipt and immediately told me that I will be sent a replacement and a shipping label to send back the defective unit. They were very courteous and professional. If they follow through on this, I will absolutely buy more of their products!! I will post if they do not..... I am sure this was probably just a bad unit and look forward to getting a new one!
UPDATE: I am thrilled to report that Sunpentown did exactly as they promised in less than a week's time. The new replacement cooker seems to be working well this time. I am very impressed with their customer service!
This is a cute little three cup enclosed cooker that has a cook/warm switch. To turn it off you unplug it; very basic but very effective. The cord is retractable. It is a small unit that is easily stored, but is so pretty you may want to leave it out! It has a very understated but colorful floral pattern on it. The unit seems to cook white and brown speciality rices very well; I have no complaints. There is minimal clean up; a condensation cup is located on the back and no removable parts on the underneath side of the lid. The pan is nonstick and seems well made.
I am pleased with the unit and with Sunpentown. I will buy more of their products in the future.
Click Here to see more reviews about: Sunpentown SC-1631 3-Cup Rice Cooker
Take the guesswork out of making restaurant-quality rice at home with this easy-to-use rice cooker. The handy appliance offers a 3-cup rice capacity--great for one or two people or when making a side dish. Simply add dry rice, measure in the water, and turn the unit on with a press of the lever. Once the rice has cooked, the appliance automatically switches over to "keep warm" mode, which maintains an ideal serving temperature for up to six hours without over-cooking. In addition, the unit's removable nonstick pot ensures effortless food release and quick cleanup. Other highlights include "cook" and "keep warm" indicator lights, a fold-down carrying handle, and a cool-touch exterior. The rice cooker measures 9 by 9 by 9-1/2 inches and carries a one-year limited warranty.
Click here for more information about Sunpentown SC-1631 3-Cup Rice Cooker
No comments:
Post a Comment